Payments



  • What Payment methods does t-u-a offer?

    TheUrbanApparel.com wants you to be able to shop on our website with ease. We try to offer as many methods of payment for you to choose from. The choices of payment method you may feel most comfortable with are:

     

    Credit/ Debit Card

    You can have your credit/debit card payment to be securely processed by PayPal.

    PayPal is a fast, safe and easy way to pay for your purchases online. You speed through checkout in just a few clicks. You can choose how to pay for items by using your credit cards and your payment details are never shared on the internet. PayPal uses SSL technology to keep your information safe.

    By using Paypal, you can complete your payment in any currency using Visa, MasterCard, American Express (AMEX) and Discover.

     

    PayPal 

    (Using any balance you have in your PayPal account)

    If you have a Paypal account, you can simply use your username and password registered with Paypal to complete the payment. 

    PayPal enables you to pay online without entering your financial information every time you shop. You speed through checkout in just a few clicks. PayPal takes the payment from your card or bank directly, and your payment details are never shared on the internet. Depending on your country of residence, Paypal offers different payment options for checkout in order to be more user-friendly such as transferring payment to us from Paypal.

    Click Here to start using Paypal today

     

    Gift Voucher Payments

     If you got a gift voucher code, you can redeem it on the checkout to complete your payment.

     

    Note:

    - We do not accept checks, money orders or any other payment method not listed above.

     

  • what currencies does t-u-a accept?

     

    Currencies accepted on our website are:

     

    Argentine Pesos

    Australian Dollars

    Brazil Reals

    British Pounds

    Chinese Renminbi

    Canadian Dollars

    Czech Koruny

    Danish Kroner

    Euros

    Hong Kong Dollars

    Hungarian Forints

    Indian Rupees

    Israeli Shekels

    Japanese Yen

    Malaysian Ringgit

    Mexican Pesos

    New Zealand Dollars

    Norwegian Kroner

    Philippines Pesos

    Polish Zloty

    Singapore Dollars

    Swedish Kroner

    Swiss Francs

    Taiwan New Dollars

    Thai Baht

    U.S. Dollars

    .

  • what is meant by the total cost of my order?

    The total cost of the order will include the price of the item(s) plus the shipping charge according to the shipping method selected.

     

  • how can gift vouchers be used?

    If you have a Gift Voucher, you must enter the code during the checkout process and the system will deduct the discount amount from your purchase before informing you of the final pricenly give you access to our wholesale pricelist when you have an account with us. However, you can always email our customer service and ask about your prospective cost at partners@theurbanapparel.com

     

  • will all credit card transaction be processed successfully?

    All purchases are subject to validation checks and authorization by the card issuer. In addition, we may carry out our own security checks. If the issuer of your payment card refuses to or does not, for any reason, authorize your payment, we will notify you by email. Once the payment issue is resolved, the order will then be dispatched. 


  • how can i be sure that my payment is safe?

    We are committed to protecting your privacy and will never sell or rent any of your personal information under any circumstances. The UrbanApparel.com has been verified by VeriSign as a trustworthy online merchant with the highest security standards.

    To protect against the loss, misuse, and alteration of the information under our control, we have implemented security measures at this website. When you place orders or access your account information, a secure server is employed. All information you input is encrypted by the secure server layer (SSL) before it is sent to us and all the customer data we collect is similarly protected against unauthorized access. We will not share your personal information with third parties unless you have consented to the disclosure or the disclosure is necessary to:

     

    (1) Comply with the law or with legal process, or with requests from law enforcement authorities;
    (2) Protect and defend our rights and property;
    (3) Protect our customers or users from misuse or unauthorized use of the website; or 
    (4) Protect the personal safety or property of our customers or the public. 

     

    Moreover, each of our payment service providers also has their own security system to ensure that all your transactions will be safe and worry free.